Frequently Asked Questions (FAQ)
Is Terry Towelling too 'hot'?
Generally speaking no. But feel does vary from person to person. We chose the weight/thickness of the fabric carefully so that it is not too thick (which would indeed make it feel too hot), and yet not too thin so that skin will show through.
However, as with all fabric the weight and thickness directly translate to feel.
Terry toweling has an absorbent nature and dries off quite quickly naturally. Unless you are in the middle of the dessert, Terry Towelling provides comfort in most climates.
How do I make sure I order the right size?
Please refer to our size chart at the footer of our website. If you’re still not sure please feel free to email us at firstname.lastname@example.org.
Where do you ship from?
We ship from Hong Kong.
What countries do you ship to?
We ship globally (using varies rates) and offer free shipping for Hong Kong customers.
What is your return policy?
If you are not happy with our product, drop us an email at email@example.com within 14 days of your purchase to arrange a return.
Please provide the order number and the reason for return. Please note that the garment must have all tags attached and the garment unused to qualify for a return.What currency do you accept?
We currently accept HKD, SGD and USD.